ISO 9001:2008 CERTIFIED ORGANISATION
In top group security, we lay great emphasis on Recruitment & Training. The Recruitment standards are very high and Security personnel of various ranks are selected after physical test, a general knowledge test, an interview and a medical test. A 7 days training programme encompassing all facets of Security viz., Physical Security, Gate House duties, Patrolling, Fire Fighting, First Aid and Unarmed combat are conducted and trainees are passed out after a rigorous examination. The Security personnel are posted to various units wherein they receive "On Job Training" which would extend for a further period of three months, during which the site instructions are carried out daily by our Shift Managers / Operations Managers.
Refresher Courses
Refresher Courses are conducted periodically based on a frequency of
3 to 6 months after the normal course.
1 x Sales = 365 days x Operation.
We believe that dedicated Supervision is the
hallmark of Quality. Towards this end, all our assignments where
guards are posted are regularly checked day & night by a team of
dedicated patrolling Officers, who are equipped with Radio
communications & Mobile Phones. The objective of patrolling is not
only to check the performance of Security personnel but also to
physically see that all is well in the establishments / clients
premises being guarded. Besides, these patrolling Officers are the
back-bone of our guarding operations and they also interact very
closely with the guards on the field and find out their problems and
resolve them.
This would facilitate
· Early detection and elimination of problems.
· Continuous monitoring of the supervising staff.
· Any changes, or modification, desired can be planned and executed
after mutual consultations.
Top group has tried, tested systems and procedures
refined over a period of time. As a firm believer of best
practices and an industry leader Top group is setting
service delivery standards for other companies to emulate.
Setting up of offices across country and overseas.